Felt disrespected and overcharged. Inside door handle was broken along with the window controls. We took it in, hoping to get entire thing repaired. They look at it, tell us to wait while they get the parts. When they do, and we come back, they realized something was wrong with the electrical components, and would have to order even more parts. We had to press the guy for him to admit that they should have found this out the first time, initially he would not suggest any wrongdoing. I am well versed in electrical engineering and could tell right away the guy had no idea what he was talking about. In fact, I felt good about repairing the electronics myself, but we wanted the car door to feel more stable. So we wait again for a part to arrive. They proceed to just fix the electronics, which I could have done myself. Upon being asked why they could not fix the entire handle, they said they needed a certain part that was rare and expensive. THEY NEVER MENTIONED THAT BEFORE, NOR THAT WHAT THEY WERE FIXING WAS JUST THE ELECTRONICS. They should have told us from the start our options, instead of stringing us along for the most expensive outcome. The guy was rude and would not admit it could have been handled better. Lesson: bring friends who like cars to shop, to avoid getting ripped off.